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Terms of Service

1. Acceptance of These Terms

These Terms of Service govern your use of the iREACH Study website, participant portal, online materials, study tools, and related services, collectively referred to as the “Study Services.”

By accessing or using the Study Services, you agree to follow these Terms. If you do not agree, you should not use the Study Services.

Participation in the iREACH Study is voluntary. These Terms do not replace the study informed consent form, HIPAA authorization, institutional review board materials, or any other study-specific participant documents. If there is a conflict between these Terms and the informed consent or IRB-approved study materials, the IRB-approved study materials will control.

2. Purpose of the Study Services

The Study Services are provided for public health and behavioral health research purposes. The iREACH Study is designed to support research related to online lifestyle, nutrition, physical activity, weight management, and related health behaviors.

The Study Services may include educational materials, surveys, questionnaires, tracking tools, interactive modules, communications with study staff, and other study-related features.

3. Eligibility

You may use the Study Services only if you meet the eligibility criteria established by the study team and complete any required screening, consent, or enrollment steps.

You agree that the information you provide during screening, enrollment, and participation will be accurate to the best of your knowledge.

4. Voluntary Participation

Your participation in the iREACH Study is voluntary. You may choose not to answer questions or may withdraw from the study according to the withdrawal procedures described in the informed consent form.

Withdrawing from the study may limit or end your access to some or all Study Services.

5. Not Medical Advice

The Study Services are provided for research and educational purposes only. They are not a substitute for professional medical advice, diagnosis, or treatment.

You should contact your physician or other qualified health care provider with questions about your health, diet, exercise, medications, medical conditions, or treatment decisions.

If you are experiencing a medical emergency, call 911 or seek emergency medical care immediately.

6. Participant Responsibilities

When using the Study Services, you agree to:

  • Provide accurate information to the best of your knowledge.
  • Use the Study Services only for your own study participation.
  • Keep your login credentials confidential.
  • Notify the study team if you believe your account has been accessed without permission.
  • Treat study staff and other participants respectfully.
  • Follow any instructions provided by the study team.

You agree not to:

  • Share your account with another person.
  • Attempt to access another participant’s account or data.
  • Interfere with the operation or security of the Study Services.
  • Upload or transmit harmful, unlawful, threatening, abusive, or misleading content.
  • Use the Study Services for commercial purposes or for any purpose unrelated to the study.

7. Account Security

You are responsible for maintaining the confidentiality of your username, password, and other login information.

The study team will use reasonable safeguards to protect participant accounts and study data, but no online system can be guaranteed to be completely secure.

8. Communications

The study team may contact you by email, phone, text message, mail, portal message, or other methods you provide, depending on your study preferences and the procedures described in the informed consent form.

Study communications may include appointment reminders, survey reminders, program information, technical support, study updates, and other research-related communications.

9. Research Data

As part of the study, the study team may collect information you provide through the Study Services, including health-related information, survey responses, weight-related information, diet and physical activity information, demographic information, and other information described in the informed consent form.

Research data will be used only for approved research and study administration purposes. Access to identifiable participant data will be limited to authorized members of the research team and other parties permitted by law, regulation, IRB requirements, or the informed consent form.

To the extent possible, research data used for analysis, publication, or reporting will be de-identified or anonymized so that participants are not directly identified.

10. Privacy

Your use of the Study Services is also governed by the iREACH Study Privacy Policy. The Privacy Policy explains how participant information is collected, used, protected, and disclosed.

11. Intellectual Property

The Study Services, including text, graphics, modules, study materials, software, logos, designs, and other content, are owned by or licensed to the study sponsor, study team, or their authorized partners.

You may use the Study Services only for your personal participation in the study. You may not copy, distribute, modify, publish, sell, or create derivative works from the Study Services unless you have written permission from the study team or sponsor.

12. Availability and Changes to the Study Services

The study team may update, suspend, limit, or discontinue any part of the Study Services at any time for research, operational, security, technical, or administrative reasons.

The study team does not guarantee that the Study Services will always be available, uninterrupted, error-free, or compatible with every device or browser.

13. Third-Party Services

The Study Services may rely on secure technology vendors, hosting providers, communication tools, or institutional systems to operate the study. These service providers may process data only as needed to support the Study Services and are not permitted to use participant information for their own marketing or unrelated purposes.

The study does not sell participant data.

14. Disclaimer of Warranties

The Study Services are provided “as is” and “as available.” To the fullest extent permitted by law, the study sponsor, investigators, institutions, and study team disclaim warranties of any kind, whether express or implied, including warranties of accuracy, fitness for a particular purpose, availability, and non-infringement.

15. Limitation of Liability

To the fullest extent permitted by law, the study sponsor, investigators, institutions, and study team will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from your use of or inability to use the Study Services.

Nothing in these Terms limits any rights you may have under applicable law, the informed consent form, IRB-approved study materials, or institutional policies.

16. Termination or Suspension of Access

The study team may suspend or terminate your access to the Study Services if:

  • You withdraw from the study.
  • You are no longer eligible to participate.
  • The study ends.
  • You violate these Terms.
  • Continued access could affect study integrity, participant safety, data security, or system operations.

17. Changes to These Terms

The study team may update these Terms from time to time. If material changes are made, the study team will provide notice through the Study Services, email, or another appropriate method.

Your continued use of the Study Services after updated Terms are posted or communicated means you accept the updated Terms.

18. Contact

If you have questions about these Terms or the Study Services, please contact the study team through the contact information provided on the iREACH Study website.