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Privacy Policy

1. Overview

This Privacy Policy explains how the iREACH Study collects, uses, protects, and discloses information from individuals who visit the study website, complete eligibility screening, enroll in the study, or use the study’s online tools and participant portal.

The iREACH Study is a public health research study. The study collects health-related and study-related information for research, study administration, participant support, and related purposes described in the informed consent form.

This Privacy Policy does not replace the study informed consent form, HIPAA authorization, institutional review board materials, or other study-specific participant documents. If there is a conflict between this Privacy Policy and the IRB-approved study materials, the IRB-approved study materials will control.

2. Information We Collect

The study may collect the following types of information:

Information You Provide

This may include:

  • Name.
  • Email address.
  • Phone number.
  • Mailing address.
  • Login credentials.
  • Screening and eligibility information.
  • Demographic information.
  • Health-related information.
  • Weight, nutrition, physical activity, and lifestyle information.
  • Survey and questionnaire responses.
  • Study participation information.
  • Communications with the study team.
  • Other information you choose to provide through the Study Services.

Information Collected Through Study Participation

Depending on the study procedures, we may collect information related to:

  • Online module completion.
  • Attendance or participation in study activities.
  • Health behavior tracking.
  • Program engagement.
  • Study progress.
  • Research outcomes.
  • Participant support needs.

Technical Information

When you use the study website or portal, we may collect limited technical information, such as:

  • IP address.
  • Browser type.
  • Device type.
  • Operating system.
  • Log-in activity.
  • Pages or features accessed.
  • Dates and times of access.
  • Error logs and system performance information.

This information is used to operate, secure, troubleshoot, and improve the Study Services.

3. How We Use Information

The study team may use collected information to:

  • Determine eligibility for the study.
  • Enroll and verify participants.
  • Provide access to study tools and materials.
  • Deliver study-related content and communications.
  • Support participants during the study.
  • Monitor study participation and progress.
  • Conduct research analyses.
  • Evaluate study outcomes.
  • Maintain data quality and study integrity.
  • Protect the security of the Study Services.
  • Comply with legal, regulatory, institutional, IRB, and research oversight requirements.

4. Access to Participant Information

Access to identifiable participant information is limited to authorized members of the research team and other authorized individuals or offices involved in study administration, compliance, oversight, security, or support.

Researchers and study staff may access participant information only as needed for approved study purposes.

Participant information is not sold. Participant information is not shared with third parties for advertising, marketing, or unrelated commercial purposes.

5. De-Identification and Anonymization

The study team will de-identify or anonymize research data when appropriate and to the extent possible. De-identification means removing or separating information that directly identifies a participant, such as name, contact information, or other direct identifiers.

De-identified or anonymized data may be used for research analysis, scientific reporting, publications, presentations, or future research, as allowed by the informed consent form, IRB approval, institutional policies, and applicable law.

Published research results will be reported in summary or aggregate form and will not identify individual participants.

Although the study team takes steps to de-identify research data, no de-identification process can guarantee that re-identification is impossible.

6. When Information May Be Disclosed

The study team does not sell participant data or share it with third parties for advertising or unrelated commercial use.

Participant information may be disclosed only in limited circumstances, such as:

  • To authorized members of the research team.
  • To institutional officials responsible for research oversight, compliance, auditing, or security.
  • To the IRB or human subjects protection office.
  • To study technology or service providers that help operate the Study Services under appropriate confidentiality or data protection obligations.
  • To comply with applicable law, regulation, subpoena, court order, or government request.
  • To protect participant safety, system security, or the rights and safety of others.
  • As otherwise described in the informed consent form or authorized by the participant.

7. Data Security

The study team uses reasonable administrative, technical, and physical safeguards designed to protect participant information from unauthorized access, use, disclosure, alteration, or destruction.

These safeguards may include:

  • Access controls.
  • Password-protected accounts.
  • Secure data storage.
  • Encryption where appropriate.
  • Role-based access for authorized personnel.
  • Confidentiality training or obligations for study staff.
  • Monitoring and security review procedures.

No website, database, or online system can be guaranteed to be completely secure. Participants should protect their login information and notify the study team promptly if they believe their account has been accessed without permission.

8. Data Retention

The study team will retain participant information for as long as needed to conduct the study, satisfy research requirements, support study analysis, meet institutional recordkeeping obligations, and comply with applicable law, regulations, IRB requirements, and sponsor requirements.

Identifying information will be removed, destroyed, or separated from research data when appropriate and consistent with study procedures, legal requirements, and research integrity obligations.

9. Participant Choices and Rights

Participation in the study is voluntary. You may choose not to answer certain questions or may withdraw from the study as described in the informed consent form.

Depending on the study procedures and applicable law, you may be able to request access to certain information, request corrections, update contact information, or ask questions about how your information is used.

Withdrawal from the study may not require the study team to delete information already collected if that information is needed to preserve research integrity, comply with legal or institutional requirements, or complete approved research activities. The informed consent form will explain how withdrawal affects previously collected data.

10. Cookies and Similar Technologies

The Study Services may use cookies or similar technologies to support login sessions, remember preferences, improve functionality, protect security, and understand system performance.

You may be able to manage cookies through your browser settings. Disabling cookies may affect your ability to use some Study Services.

11. Children’s Privacy

The Study Services are intended only for individuals who meet the study eligibility criteria. The study does not knowingly collect information from individuals who are not eligible to participate.

If the study includes minors, the study team will follow applicable consent, assent, parental permission, IRB, and legal requirements.

12. Links to Other Websites

The Study Services may contain links to external websites or resources. The study team is not responsible for the privacy practices, content, or security of external websites.

You should review the privacy policies of any external websites you visit.

13. Changes to This Privacy Policy

The study team may update this Privacy Policy from time to time. If material changes are made, the study team will provide notice through the Study Services, email, or another appropriate method.

14. Contact

If you have questions about this Privacy Policy or how your information is handled, please contact the study team through the contact information provided on the iREACH Study website.